by Rich DiGirolamo | Nov 4, 2024 | Conferences, Continuing Education, Meetings, New Ideas, Problem Solving
First of all, are you old enough (or generationally aware) to know where this post title was inspired? We’ve all seen signs that beg the question…………………What’s the story behind THAT? Like do we really have to tell... by Rich DiGirolamo | Oct 2, 2024 | Creativity, New Ideas, Problem Solving
Technology is amazing when it comes to selling us things. We look at something online (or say the word out loud in our homes) and boom we are flooded with ads and reminders. We make a political donation and we get flooded with ads and texts from candidates not just in... by Rich DiGirolamo | Aug 28, 2024 | Brand Loyalty, Customer Loyalty, Customer Service, New Ideas
Where is your brand loyalty? For some folks it’s cars. For others it’s apparel. For some it’s travel decisions. I know people who return back to the same brands over and over and never even consider that maybe something better, bigger, stronger,... by Rich DiGirolamo | Aug 21, 2024 | Conferences, Continuing Education, Creativity, New Ideas, Uncategorized
Fun. Memorable. Different. Unique. That’s what I look for in a business. What about you?Lots of you reading this may remember that Best Conference Session Ever (BCSE) came to be as a result of a weekly coffee bike ride with a few friends where we used to... by Rich DiGirolamo | Aug 14, 2024 | Conferences, Continuing Education, Creativity, Meetings, New Ideas, Problem Solving
In-person learning, networking and professional recharging is the only thing that works for me. I have zero interest in attending a conference virtually. And I’d rather eat dirt than present at a virtual event. I just returned from Summer Camp; aka #Mindcamp. I... by Rich DiGirolamo | Jun 27, 2024 | Customer Service, New Ideas, Problem Solving
I love talking about companies that go above and beyond standing behind their product. As well as making things EASY when there are issues! Wahoo Fitness gets a tip of my beanie hat today. My bicycle computer started acting wonky a couple of weeks ago. I reached out...
