I don’t know is not an answer when a boy wants his Krimpets! by Rich DiGirolamo | Nov 14, 2023 | Creativity, Customer Service, UncategorizedAny form of “I don’t know” should NEVER be an answer to a customer. Never. “Let me find out” is a great response to a customer. “I’m not sure but let me check with someone who does” is a great response....