by Rich DiGirolamo | Mar 5, 2025 | Conferences, Creativity, Teambuilding
20+ years ago I had an idea. Let’s create a “holiday” to improve employee morale. I called it Recess At Work Day. It would take place every year on the 3rd Thursday in June. Let’s take a break from the norm (definition of Recess) and have a bit... by Rich DiGirolamo | Feb 13, 2025 | Customer Loyalty, Customer Service, Problem Solving
Surveys……watch what you ask for. Received a survey from my insurance agent the other day. First question, would you recommend us. I gave it a “0” That link took me to two other questions then the text box to give other... by Rich DiGirolamo | Nov 4, 2024 | Conferences, Continuing Education, Meetings, New Ideas, Problem Solving
First of all, are you old enough (or generationally aware) to know where this post title was inspired? We’ve all seen signs that beg the question…………………What’s the story behind THAT? Like do we really have to tell... by Rich DiGirolamo | Oct 11, 2024 | Creativity, Customer Loyalty
I recently was reminded of a few important business lessons from a local homeless/unhoused man. But first a little background……… When I moved here about 11 years ago I took note of a tall scraggly man in the neighborhood. He was always doing... by Rich DiGirolamo | Oct 2, 2024 | Creativity, New Ideas, Problem Solving
Technology is amazing when it comes to selling us things. We look at something online (or say the word out loud in our homes) and boom we are flooded with ads and reminders. We make a political donation and we get flooded with ads and texts from candidates not just in...
