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Want customers to talk about you? Try this!

Want customers to talk about you? Try this!

by Rich DiGirolamo | Nov 11, 2025 | Brand Loyalty, Customer Loyalty, Customer Service

Customers like to follow their favorite brands. Sometimes brands are “stalking” your social media as well. And that can be a good thing………………… This past weekend was the 4th Annual Boyz Weekend Bicycle Trip across...
For some, Brand Loyalty is overrated?

For some, Brand Loyalty is overrated?

by Rich DiGirolamo | Aug 28, 2024 | Brand Loyalty, Customer Loyalty, Customer Service, New Ideas

Where is your brand loyalty? For some folks it’s cars. For others it’s apparel. For some it’s travel decisions. I know people who return back to the same brands over and over and never even consider that maybe something better, bigger, stronger,...
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