by Rich DiGirolamo | Jun 8, 2023 | Creativity, New Ideas
We all have ideas. Some great. Some good. Some crappy. Some suck. But every single person has ideas. Every. Single. Person. I also believe it’s important for individuals and teams to record them. And why I often give one of these away when I’m working with... by Rich DiGirolamo | Jun 6, 2023 | Creativity, Customer Service, Meetings, Problem Solving
The arriving flight is late The flight crew is late They had to find a flight crew Something on the plane needs to be fixed before passengers can board A weather pattern delayed us and now we need to get out of here asap I’m sure you have one or two to add... by Rich DiGirolamo | Jun 1, 2023 | Conferences, Continuing Education, Creativity, Meetings, Problem Solving, Teambuilding
Training. Team building. People hear the words and suddenly……………………….PTO requests are submitted, can’t-be-missed meetings are scheduled, calendars are blocked with something important, their kid is in a play... by Rich DiGirolamo | May 25, 2023 | Continuing Education, Customer Service, Meetings
Let me start this post with this thought……………….Brick and Mortar Retail should be kissing the customer’s ass when they walk into a store these days. The other day I walked into an Office Depot looking for a specific mini-binder... by Rich DiGirolamo | May 23, 2023 | Conferences, Continuing Education, Meetings
It’s happened to all of us. You walk into a restaurant. Do I seat myself? Do I have to wait for someone to seat me? Are bar seats open or do I have to be seated by someone? Or maybe you went to the fitting room in a clothing store. Do I need to see someone to...
