by Rich DiGirolamo | Oct 11, 2024 | Creativity, Customer Loyalty
I recently was reminded of a few important business lessons from a local homeless/unhoused man. But first a little background……… When I moved here about 11 years ago I took note of a tall scraggly man in the neighborhood. He was always doing... by Rich DiGirolamo | Oct 2, 2024 | Creativity, New Ideas, Problem Solving
Technology is amazing when it comes to selling us things. We look at something online (or say the word out loud in our homes) and boom we are flooded with ads and reminders. We make a political donation and we get flooded with ads and texts from candidates not just in... by Rich DiGirolamo | Sep 26, 2024 | Conferences, Customer Loyalty, Problem Solving
On Monday a friend of mine suggested a book regarding a topic we were discussing. I opened up my county library app, did a search for the book, and placed a hold on a copy; a copy which according to the app was available at my local branch. Now one would think if the... by Rich DiGirolamo | Aug 28, 2024 | Brand Loyalty, Customer Loyalty, Customer Service, New Ideas
Where is your brand loyalty? For some folks it’s cars. For others it’s apparel. For some it’s travel decisions. I know people who return back to the same brands over and over and never even consider that maybe something better, bigger, stronger,... by Rich DiGirolamo | Aug 21, 2024 | Conferences, Continuing Education, Creativity, New Ideas, Uncategorized
Fun. Memorable. Different. Unique. That’s what I look for in a business. What about you?Lots of you reading this may remember that Best Conference Session Ever (BCSE) came to be as a result of a weekly coffee bike ride with a few friends where we used to...
