by Rich DiGirolamo | Sep 28, 2023 | Conferences, Continuing Education, Creativity, Meetings, New Ideas, Problem Solving, Teambuilding
The Plague of 2020 taught all of us one very important thing………. The importance of being outdoors for one’s physical, emotional and mental health. It’s also why I emerged on the other side of the plague with a renewed vigor to keep up... by Rich DiGirolamo | Jun 28, 2023 | Conferences, Continuing Education, Customer Service, Meetings
One of my goals with Best Conference Session Ever is for employees/meeting attendees to have a heck of a lot of fun creating products/services/experiences for their organization. But when doing this they sometimes have those aha moments that may not be so comfortable.... by Rich DiGirolamo | Jun 6, 2023 | Creativity, Customer Service, Meetings, Problem Solving
The arriving flight is late The flight crew is late They had to find a flight crew Something on the plane needs to be fixed before passengers can board A weather pattern delayed us and now we need to get out of here asap I’m sure you have one or two to add... by Rich DiGirolamo | Jun 1, 2023 | Conferences, Continuing Education, Creativity, Meetings, Problem Solving, Teambuilding
Training. Team building. People hear the words and suddenly……………………….PTO requests are submitted, can’t-be-missed meetings are scheduled, calendars are blocked with something important, their kid is in a play... by Rich DiGirolamo | May 25, 2023 | Continuing Education, Customer Service, Meetings
Let me start this post with this thought……………….Brick and Mortar Retail should be kissing the customer’s ass when they walk into a store these days. The other day I walked into an Office Depot looking for a specific mini-binder... by Rich DiGirolamo | May 23, 2023 | Conferences, Continuing Education, Meetings
It’s happened to all of us. You walk into a restaurant. Do I seat myself? Do I have to wait for someone to seat me? Are bar seats open or do I have to be seated by someone? Or maybe you went to the fitting room in a clothing store. Do I need to see someone to...
